Garry Tan of YC said it plainly: extraordinary outcome claims need attributed case studies. Here are three — industry, scale, result, and contact available on request for enterprise due diligence.
These case studies are available for enterprise due diligence. Reference calls can be arranged with the relevant CTO or Head of Operations for qualified enterprise opportunities. We do not publish company names without explicit consent — but we verify every claim with signed outcome reports.
No other vendor in APAC deploys all four in a single on-premise package. Genesys and NICE are retrofitting AI onto cloud platforms. Hume AI is a pure emotion API with no omnichannel. We built all four layers together, on-prem, since 2008.
Superceed on-prem is the enterprise product. SuperSaaS — our cloud-native portfolio of AI products built on the same emotion and narrative intelligence — is the distribution layer we never had. SuperFeel and SuperSage give cloud-first companies access to our IP. When they hit compliance requirements, they graduate to enterprise on-prem. The funnel runs in one direction.
Every cloud CCaaS vendor is now trying to retrofit on-prem capability after spending a decade telling everyone the cloud was the answer. We never had to reverse course. That's what 17 years looks like.
Claims without evidence are marketing. We have been building and validating emotion AI models in real APAC contact centre environments since 2016. Here is what the research shows — and where our published work and benchmarks stand.
We'll walk you through a live deployment matching your architecture — contact centre size, compliance requirements, and industry vertical. Reference customer introductions available for qualified enterprise opportunities.